Privacy Policy

Portal Redwood Hub Co., Ltd. ("we," "us") respects your privacy. This policy explains how we handle personal data when you visit portalredwoodhub.click or register for our chart training sessions in Bangkok, Thailand.

1. Data controller

Portal Redwood Hub Co., Ltd.
309 Somdet Chao Phraya Road, Khlong San, Bangkok 10600
Email: hello@portalredwoodhub.click
Phone: 02-413-5728

2. Data we collect

• Contact form: name, email, session interest, preferred date, and message content.
• Workshop registration: name, email, phone (if provided), payment reference, attendance records.
• Website usage: if you accept analytics cookies, aggregated visit data via Google Analytics.
• Cookie consent: your accept/reject choice stored locally in your browser.

3. How we use data

• Respond to inquiries and confirm workshop bookings
• Send session reminders and schedule changes
• Improve website content based on aggregated analytics (if accepted)
• Comply with legal and accounting obligations in Thailand

4. Legal basis

We process data based on your consent (contact forms, optional cookies), contractual necessity (session registration), and legitimate interests (operating a training business securely).

5. Retention

Contact inquiries are retained for up to 24 months unless a booking is made. Registration and payment records are kept for seven years to meet Thai accounting requirements. Analytics data follows Google’s default retention settings when enabled.

6. Sharing

We do not sell personal data. We may share data with payment processors, email delivery providers, and analytics services strictly to operate our business. All providers are required to protect your data.

7. International transfers

Some service providers (such as Google Analytics) may process data outside Thailand. Where this occurs, we rely on appropriate safeguards such as standard contractual clauses or provider certifications.

8. Your rights

Under applicable Thai personal data protection law, you may request access, correction, deletion, or restriction of your personal data, and withdraw consent where processing is consent-based. Contact hello@portalredwoodhub.click to exercise these rights.

9. Security

We use reasonable administrative and technical measures to protect data. No online transmission is completely secure; please avoid sending sensitive financial details via the contact form.

10. Children

Our services are intended for adult traders. We do not knowingly collect data from anyone under 18.

11. Changes

We may update this policy. Material changes will be noted on this page with a revised date.

See also our Cookie Policy.